Hi

Just an update regarding this, I initiated an RMA and the replacement
board arrived this morning. Connected it up and it worked first time!

Thanks everyone for the help with this!

Cheers

Adam

On Mon, Jul 29, 2019 at 4:32 PM Adam Mercer <ramercer@gmail.com> wrote:
>
> Hi
>
> Just started building a new Ryzen 3000 system and having some issues,
> after installing the CPU, cooler, CPU fan cables, RAM, and GPU I
> connected the power supply cables to the motherboard and attempt to
> power on. The fan in the PSU doesn't spin up and the CPU cooler fans
> don't spin either.
>
> Prior to connecting the PSU I used the supplied test tool connected to
> the 24pin connector and with that the PSU fan spun up without issue,
> so I believe the PSU is good.
>
> I've reseated all the cables, RAM, CPU, and GPU and the same occurs.
> I've got a support request out to Gigabyte but in the meantime has
> anyone got another other suggestions of things to try and troubleshoot
> this?
>
> I've tried both in and out of the case with the same outcome.
>
> Cheers
>
> Adam
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