On Wed, Dec 6, 2017 at 8:17 AM, <joe@actionline.com> wrote:

My wife has a friend who is dying of cancer
and has forgotten the code to unlock her
Galaxy S3 phone.
My wife has power of attorney to take care of
her friend's affairs and needs to get the phone
unlocked in order to find the contact information

On 2017-12-06 08:54, Carruth, Rusty wrote:

And, while you’re there, set yourself up as the person to take over
when the google account goes inactive (or whatever they call it).
And, if they’ll let you get access to her account, you should be able
to change her gmail password, which should let you get the contacts--
IF they’re saved in her account.

This hasn't happened to everyone yet, but it should provide a good warning:  Think about what might happen to your user accounts and other digital junk when you die.  At least do something like put a sealed envelope with important usernames and passwords (and phone unlock codes) in a safe deposit box or another secure location.  It'll make things a lot easier, since whoever has the power of attorney won't have to deal with telcos or first-tier support.

--
Crow202 Blog: http://crow202.org/wordpress
There is no Darkness in Eternity
But only Light too dim for us to see.

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