Wow. Looks like they did change it right after I got it.

https://www.cox.com/aboutus/policies/speeds-and-data-plans.html?zip=85228

On Nov 19, 2017 12:48 PM, "Jerry Snitselaar" <dev@snitselaar.org> wrote:
On Sun Nov 19 17, Stephen Partington wrote:
Last I read gigablast was 2t not 1.


What it shows on the page for services and offers is 1024gb. Could be a typo,
but the offer details page also said all plans offer 1024gb data. Will find
out when I call. :) Would be nice if it was 2t, that would mean I could drop
the $30 I pay for the extra 500gb cushion each month, and basically pay what
I'm paying now to get gigablast. I do think I remember seeing something at
one point where it was 2t, but that was a while ago.



On Nov 19, 2017 12:05 PM, <dev@snitselaar.org> wrote:

On Sat Nov 18 17, Stephen Partington wrote:

This is what i had before gig. And the service was great. But i use way
more than 1t of data in a month. So gig was actually a savings.


They have capped new gigablast subscribers with the 1tb limit unfortunately.
If you had it prior to late Sept, then you continue to get the unlimited
data.



On Nov 18, 2017 4:38 PM, <celticgeek@celticgeek.com> wrote:

I am using Cox Communications "Ultimate" package.  300 Mbps download, 30
Mbps upload, with measured values usually 5 to 10 percent above those
values.  Also I get 1 Tbyte usage per month.  the price is $100 per month.
I am very pleased with this service.




--------- Original Message ---------
Subject: Re: Cox Gigablast
From: "Eric Oyen" <eric.oyen@icloud.com>
Date: 11/18/17 10:48 am
To: "Main PLUG discussion list" <plug-discuss@lists.phxlinux.org>

let me dig up the sales number for cox business.

I couldn't find the phone number directly, but there is this site here:
https://www.cox.com/business/contact-us/contact-sales.html

I just called them through their residential number. they gave me this
number for direct contact: 800-529-5118 <(800)%20529-5118>



hope this helps.

btw, I am on cox business premier service. it's 50 mbits/11 mbits for only
$79 monthly. I also use chrome cast here from youtube tv for about $35 a
month. so, I am definitely spending over $140 less than I would be for
residential service (including tv).

hope this helps.

Eric Oyen
From the central offices of the Technomage Guild, Support Referrals Dept.
On Nov 18, 2017, at 10:33 AM, Snyder, Alexander J wrote:

I think I'll take you up on that. Any information on how I get to the
promised land would be very welcome!

Thanks!

Thanks,
Alex.

Sent from my Samsung Galaxy S8+

On Nov 18, 2017 10:20, "Eric Oyen" <eric.oyen@icloud.com> wrote:

you might have to call cox business and speak to Jame Hidalgo. He is my
contact over there. btw, business class internet doesn't suffer from the
hard cap that you got charged for this last time out. they might even
have
access to the fiber that you want.

now, sure, most of the tier 1 droids at residential customer service are
good people. However, anyone who has ever worked a CSr desk knows that
they
all have to run from a script.

anyway, if you call Jame Hidalgo at cox business, please tell him who
referred you.

Eric OYen
from the central office of the Technomage Guild, Internet services
referrals Dept.

On Nov 18, 2017, at 7:44 AM, techlists@phpcoderusa.com wrote:



Asked for a supervisor.




On 2017-11-17 12:38, Snyder, Alexander J wrote:

Kind of irritated by this ...

Cox lays fiber in my subdivision, has the service trucks wrapped in
"Gigablast" vinyl adverts ...

Service folk gladly sharing that "it's for gigablast" ...

I did my giddy dance, nerdgasm, the whole 9 yards ...
#ShutUpAndTakeMyMoney

I called them each week and spoke to customer service folks that seemed
to be less informed than the guy last week ...

Bro ... that was 6 months ago. >:-(

The only major development was Cox billing me for going over 1TB a
bandwidth a month.

Friends in Auhtukee and Glendale have it, and are quite happy with it.
Why can't I have this happiness?

Sincerely,
AloneAndHopless ...

;-)





Thanks,
Alex.

Sent from my Samsung Galaxy S8+

On Nov 17, 2017 12:13, "Jerry Snitselaar" <dev@snitselaar.org> wrote:

Anyone using this service? It looks like it finally arrived in our
neighborhood. I'd prefer to try Google Fiber, but that seems to be
dead in the valley since their competitors complained about the deals
they were able to make with the cities. So tempted to upgrade to this.
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