Hi,
I'm stuck and am looking for a little help.
I have completed a PCI scan for one of the servers I support. It complained about a couple things. One was the need to use more restrictive SSL protocols. With some help from the data center I was able to update the SSLProtocol and the SSLCipherSuite so the server would pass the scan.
I am now hearing from customer service that they are receiving some complaints that some cannot reach the website. I've asked customer service to ask a couple questions so I can understand better what is taking place. I assume the issue is older browsers.
At this point what I am being told is Macs with Safari and Firefox (no version info). Apparently the message they see is "this page cannot be displayed".
I took a look at the httpd access and error logs and nothing jumps out at me. The server is running CentOS 6.6.
Is there other things I can look at or do to troubleshoot this issue?
Thank you very much!!
Keith
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