one of my favorite dns failures is when we leave negative caching set to a week, then test it before our changes propogate :)

all other normal dns troubleshooting applies.  make sure your correct dns servers are set and those have the appropriate bind records in the parent, cache values are sane, etc etc

On Mar 27, 2014 1:56 PM, "keith smith" <klsmith2020@yahoo.com> wrote:
Hi,

I registered a reseller account with HostGator 2 days ago.  

My primary domain just propagated a couple hours ago.  Another domain I configured at the same time has not propagated.   I have been able to see both sites intermittently for two days.  

Last night tech support took me to kproxy.com and showed me my domain was resolving.

This morning I called back and was told my DNS was configured incorrectly, using their name servers not my private name servers.  He fixed the issue and set the system to use my name servers (ones I registered using their IP) when creating any new accounts.  I was told it would take 4 hours to resolve.

My primary domain resolves, however the domain I configured with them 2 days ago still does not resolve.

I just got off the phone with a supervisor and he again took me to a site like kproxy.com and we both could see my websites.  However here in Chandler, I cannot visit one of the two hosting accounts I setup almost 48 hours ago.

The supervisor said he thought it was a propagation issue.  In 14 years I have not seen propagation take so long.  He went as far as to say the issue of propagation was central to GoDaddy and the name servers I registered there.

I even called my ISP to ask if they saw an issue.  

And I flushed the DNS on my win7 laptop several times to no avail.

tracert chandleraznews.com
Unable to resolve target system name chandleraznews.com.

I can see the hosting account using kproxy.com however here in Chandler I cannot visit the site.

Have I over looked something?

I'm interested in your feedback!!

Thanks in advance!!

Keith






 



 
------------------------
Keith Smith

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