Jill,

Great point!

In this particular situation, the "team members" will probably not want to download a plugin, and I don't want to the the help desk for the plugin. However, I don't think that will be a problem. If they forget their password and can't get into their lastpass account, then I would tell them to make another account, and I will share the passwords with the new account. A very kludgey solution to this problem, but if it happens, they may get over their fear of downloading a plugin. On a technical scale of 1-10, where 10 = Linux Admin and 1 = still using a rotatory dial land line , the team members are 2s. ;)

Mark

On Sun, Oct 27, 2013 at 12:23 PM, jill <lists@bespokess.com> wrote:

I've also successfully used Lastpass with customers with
multi-platform/less-techy requirements.  However there's one thing about
their service that's really important to note - they can't do password
resets for your account the way most web services can.  If you forget
your login to their site and don't use their browser add-on you're SOL
(recovery works off the plugin).  I completely lost a Lastpass account
this way earlier this year.
https://helpdesk.lastpass.com/security-options/account-recovery/

Make sure your team understands how important it is to keep track of
their Lastpass password, or walk them through how to set up the plugin.

- Jill

On 2013-10-26 21:20, Mark Phillips wrote:
> I have a small team, and I am looking for a way to share account info -
> user names and password, and password updates. These are login credentials
> for financial accounts I manage.
>
> I googled for some ideas, and came up with snail mail, various web services
> that encrypt/decrypt emails, Lastpass, and safegmail.
>
> The users are technical noobs, so it has to be easy. No software to
> install. Free or inexpensive. They use Windows and Mac, I use Linux. Only I
> use Gmail, so safegmail is out.
>
> Does anyone have any recommendations for web service solutions? Anyone use
> Lastpass? Other ideas?
>
> Thanks,
>
> Mark
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