Whatever you call them, the DMV experience in AZ used to be awesome and provided top notch customer service.  Then the budget crunch came along and the state decided to close most or all of it's own offices and farm the work out to private companies which only care about making a few buck off us and customer service is now a joke.

On Tue, Feb 26, 2013 at 9:06 AM, Eric Cope <eric.cope@gmail.com> wrote:

Keith, I think you missed my sarcasm...

DMV? cares about? customer experience? 

:)

Eric

On Tue, Feb 26, 2013 at 9:02 AM, keith smith <klsmith2020@yahoo.com> wrote:

Yes, my story was about my visit to DMV.  Here is what I wrote: I went to DMV about a year ago to update my title after paying off my car.  I had to wait over an hour.  DMV charges for the service they provide.  I suspect the state has reduced the number of people assisting customers due to budget constraints.  I also suspect that the DMV turns a profit and if so that money needs to be used to create a better customer service experience.  ------------------------ Keith Smith --- On Tue, 2/26/13, Eric Cope <eric.cope@gmail.com> wrote: From: Eric Cope <eric.cope@gmail.com> Subject: Re: OT : DROID DNA by HTC To: "Main PLUG discussion list" <plug-discuss@lists.phxlinux.org> Date: Tuesday, February 26, 2013, 8:38 AM did I read that correctly in that you think the DMV tries to turn a profit AND use that money to improve the customer experience? Have you been to the DMV? Sorry... when someone tees it up like that, I have to take a swing :) Eric On Tue, Feb 26, 2013 at 7:42 AM, Stephen <cryptworks@gmail.com> wrote: I have the DNA, and while i love the device i hate the stock HTC Sense experience. however after unlocking, rooting, and the like the custom rom i have is pretty nice and allows me to get a more AOSP feel to the device. And the development on getting Cyanogen to run is very close, they just had a breakthrough yesterday and got the radois to work, next is WiFi and audio i think. Also the dust plug on the bottom will come off on you pretty readily, and the speaker on minimum volume is actually quite loud still. that's enough of the bad. The good. the screen resolution is the best i have seen in a handheld device ever. it is large without feeling clunky (its actually quite comfortable to hold and work with, and it is very fast. The battery i get an average of 12-14 hours of use out of the device with medium heavy load, and more with light load. the sound with beats enabled sounds very good, to the point i can hear the difference in lower quality streams now where previous devices i could not. the camera is fast, and very responsive. and the screen is amazing... yes i did mention it twice. it is that nice. If you have any specific questions let me know. but i like you dont play more than maybe one or two games, and its mostly an internet device i can make calls on. Side note SSH is a bit interesting, as you have more screen real-estate to work with, but if you are not careful you may need a magnifying glass to read the screen, i suggest an ssh client like connect-bot that will let you change your font size a bit. I chose this over the Note2, S3, and N4. While the N4 has all the cool development, the DNA was a nicer device to use, physically. and i actually like the hardware buttons so they are not actually eating up part of my screen space. On Tue, Feb 26, 2013 at 7:22 AM, keith smith <klsmith2020@yahoo.com> wrote: Hi, I'm thinking about making the move to a smart phone.  I am looking at the DROID DNA by HTC that Verizon is offering for $199. I am interested in a smart phone because I would like to use it to take pictures, capture video, and edit video, so I can manage my blog and social media.  I might even use it as a phone. As an example usage:  I went to DMV about a year ago to update my title after paying off my car.  I had to wait over an hour.  DMV charges for the service they provide.  I suspect the state has reduced the number of people assisting customers due to budget constraints.  I also suspect that the DMV turns a profit and if so that money needs to be used to create a better customer service experience.  If I would have had a smart phone I could have interviewed several people, uploaded the video to YouTube.com, written an article for my blog, added some tweets to my twitter account, and updated my Facebook page, all while waiting.   This is an example as to why I want to upgrade to a smart phone and what my expectations are. I'd be interested in what your thoughts might be about the DROID DNA, Verizon, and how I expect to use the phone. Thank you!! ------------------------ Keith Smith --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: http://lists.phxlinux.org/mailman/listinfo/plug-discuss -- A mouse trap, placed on top of your alarm clock, will prevent you from rolling over and going back to sleep after you hit the snooze button. Stephen --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: http://lists.phxlinux.org/mailman/listinfo/plug-discuss -----Inline Attachment Follows----- --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: http://lists.phxlinux.org/mailman/listinfo/plug-discuss

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