Xceed Search is representing the following direct hire job opportunity in the Phoenix, Arizona area. Please review the job description below, and if you feel qualified and interested, please email me a word resume. I will then call you to discuss the company and position in detail. I will never submit your resume to any company without your prior approval. I look forward to working with you on your job search.

Salary will go to $90k plus bonus.

Company is looking for an Application Systems Engineer!

Why join us? You'll get to work with some amazing people at the Sakai and Kuali open source communities we're engaged in, and our customers. Our work is important -- were helping customers improve the quality of education, and helping them make sure it's accessible to everyone. You'll have a lot of impact because in this role you'll be a key person making sure that mission-critical systems for teaching, learning, and research are running optimally. 

 

We offer an extensive benefits package including medical, dental, vision, and a 401K match. 

 

Position Summary

The Systems Engineer is responsible for the application operation and maintenance of hosted client instances. The Systems Engineer is responsible for overall application performance, deploying code updates, transitioning new client instances into production. The Systems Engineer works closely with the Case Management team as an escalation resource. Communicates with clients around technical issues and questions.

 

Note: The hours for this position are 12am - 9am Monday - Friday. 

 

Outcomes

  • Client instances are well-managed and maintained with minimal service disruption
  • Works with Case Management so that patches and upgrades are planned and deployed with minimal service disruption
  • Client instances are well-documented and client profiles are regularly updated
  • Performance and usage data is reviewed and used to drive capacity planning activities
  • You will be involved in the development and training of support resources
  • Quick and organized response in order to ensure SLAs are being met
  • Continuous process improvement and efficiency around maintaining client instances

 

About you...

  • Self-driven and likes to take initiative
  • Enjoys steady-state operations
  • Enjoys troubleshooting complex applications
  • You have strong verbal and written communication skills. You will be be communicating directly with clients and associates.

 

The experience and technical requirements you have to have:

  • You have Ninja skills with RedHat/CentOS Linux (command line), Java, Apache WS and Tomcat
  • You have great skill with the deployment and tuning of Tomcat server
  • You have strong application troubleshooting skills and amazing attention to detail
  • You have worked with MySQL and Oracle databases and understand and can write basic SQL well enough to work through SQL problems.
  • You have strong scripting skills (e.g. BASH, Perl, Python - regex, awk, sed)
  • You understand networking and can troubleshoot application component-connectivity issues
  • Knowledge of Microsoft Windows Server and SQL Server environments
  • You have experience working directly with production systems.

 

Other requirements:

  • Bachelors degree and 4-5 years experience or equivalent in experience
  • ITIL foundation certification desirable

 

Thank You

Arnold Avila

Xceed Search

(480) 419-1311

 

 




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