James -
Thanks for the info.  Do you know if the built in Zimbra chat is XMPP, or something else?   Our end users are using Pandion as a chat client and I'd like to not change that for them.

Lisa -
We do use Google Apps for our "back-up" mail domain for IT alerting, actually.  We want to keep more control of our primary corporate email however.  Plus Zimbra is awesome!