OK, you got me started. First the actiontec is a piece of
#$%@$. It has a know bug with dns, that has never
been fixed.
Dealing with qwest tech is a pain, they will spend at least
an hour going through the simple steps (which is all scripted), before they will
escalate to some second tier. It is hard to get them to admit the problem is on
their side.
I had a problem with the DSLAM one time, and I knew it
wasn't on my side, but they made me jump through hoops, before they finally said
it was the switch. A week later I had the same problem, and they wanted me to
jump through the same hoops, even after I got the second tier, they told me it
wasn't the same problem. Guess what, it was, but it took me 1 1/2 hours to get
them to realize it. turned out to be a failing dslam.
If you're persistent (and have the time), you can get them
to resolve your problem.
Can you tell us that you latency is to your first hop.
Right now mine is very high 120ms, I had this before and they fixed it, but I
recently started seeing it again, and it is very bad for
gaming.
To get you latency do a traceroute to qwest.com and it will
be the first phnx.dsl.gw?? that it hits.
I can't find anything on the actiontec that will show me
the lease times, but I can tell you I only get a new IP when I reset the
modem.
Are you sure, that it is the lease time ?, could the modem
be resetting itself ?, might it be a heat problem ? if that point a fan at it
and see if it lengthens the time.
When it happens are all the lights still on, on the modem
?, if not then I'd say you are having a problem with the
modem.
I remember that I went through a DSL modem every year due to bad
lines in my area.
I had a static IP and it would just drop connection
randomly when the modem was going bad. If I had a non-static IP it
would have done what you're experiencing.
Your modem might be ready
for replacement.
If you complain enough they'll RMA a new one to
you/them.
--
JD Austin
Twin Geckos Technology Services
LLC
jd@twingeckos.com
480.288.8195x201
http://www.twingeckos.com
George
Burns - "I would go out with women my age, but there are no women my age."
On Wed, Feb 18, 2009 at 4:56 PM, Charles Jones
<charles.jones@ciscolearning.org>
wrote:
JD Austin wrote:
I used to have it. I think there is a 'keep
alive' option in the settings on the 2wire modem (I had an actiontec
modem).
If not have the box you're sshing into ping google every minute
or two (ping -c 20 google.com)
via a cron job.
Sadly that wont do any good as I said I
can be ssh into the box and be typing away at command prompt and my connection
drops and I have to wait 60 seconds to get back in and the modem has a new
IP.
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