On Tue, Aug 26, 2008 at 2:38 PM, Craig White
<craigwhite@azapple.com> wrote:
On Tue, 2008-08-26 at 14:09 -0700, Joshua Zeidner wrote:
>
> Stephen,
>
> Im not knocking them personally. I find it commendable that they
> plainly state their return policy, which unfortunately many vendors
> like them do not.
>
----
I didn't think 15% restock fee was out of line at all.
If you're willing to pay for it... by all means- go right ahead. But if I bought a system and then I found out Skype or something else doesn't work properly and I had to pay a 15% restocking fee, I'd be a little upset. This is the problem with Linux support, its notoriously unmanageable, and often times the 'community' is driven by somewhat manic tech-heads who refuse to conform to any idea whatsoever, let alone a technological standard.
Obviously taking back returns without restocking fees (i.e. Fry's, Costco, etc.) is a marketing scheme.
Not really sure how to parse 'marketing scheme' here, but if you mean 'a way to sell something' - yep it sure is. I can take it home, see how it plays with my hardware, use it for a few weeks, and if it doesn't stick, all money is refunded. Hardly a 'scheme' if were using this word as some kind of negative. Setting up this marketing scheme requires a lot of business development with hardware vendors, etc.
Sorry if Im letting down the Linux revolution, but you've got to face the reality of what the average person gets with a major distributor. Eventually, Im sure someone will figure out how to make the Big Mac of linux PCs, and Im also sure that 50+% of people on this list will reject it on the basis its not 'true linux'. -jmz
Craig