Excellent review. And good news.

Alan Dayley <alandd@consultpros.com> wrote:

keith smith wrote:
>
> With all that is going on I am thinking of chaging registrars. It seems
> they all have their problems and horror stories.
>
> Any suggestions?

http://easydns.com

Not the cheapest. But...

- They have a lightweight but very thorough admin interface.
- Very good tutorials[1] for things if you don't understand.
- Almost instant email support.
- Never, ever needed to use the phone support, but it's there.
- Been with them for several years (at least 6 I think) and never had a
problem that they caused.

Anecdotes:

1. They once had an outage of some kind (don't remember the details) and
called me on the phone to inform me. I never did notice the problem but
I remember that they called.

2. I had a situation where my emails were not getting through reliably.
I dropped them an email in the morning. It was very obvious after the
first reply that the issue was not their problem. However, after I
thanked them for checking things, the next reply included questions on
details of the problem. We went through about 8-10 email exchanges as
THEY guided me to the solution to the problem on MY end. By just after
lunch, the problem was solved with their tech support!

I don't always use them but if you want something solid, they are worth
every penny.

Alan

[1]http://support.easydns.com/tutorials/

---------------------------------------------------
PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us
To subscribe, unsubscribe, or to change your mail settings:
http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss

------------------------
Keith Smith
(480) 584-4772
PHP Programming

Need a vacation? Get great deals to amazing places on Yahoo! Travel.