Cox Business views Email as a cost center that's a "required" function of
having a business ISP service. It's not a money maker for them, so with the
lack of the carrot, I'm surprised it still exists at all except the token
account that you're getting. I don't think Cox has had Email admins
employed for a number of years (I didn't know anyone when I left there in
2020).

Best Regards,
-Thomas Scott


On Mar 30, 2025 at 10:45:57 AM, Eric Oyen via PLUG-discuss <
plug-discuss@lists.phxlinux.org> wrote:

> It’s worse than that. I use cox business here and they recently contracted
> with yahoo to handle all their email hosting for us business customers.
> Given the penchant for Verizon/yahoo/others to overcomplicate things, make
> interfaces that aren’t even fully (or moderately) accessible, I won’t use
> them unless as a last resort. Btw, gmail has been heading down this same
> path for a few years now but still aren’t nearly as bad.
>
> Btw, what you are seeing is when a company becomes so large that they can
> ignore the customer base, thinking that said customers won’t have many
> usable alternatives. They fail to recognize one undeniable fact: the bigger
> you are, the harder you crumble under pressure.
>
> Now, as for cox business, I have already informed corporate that because
> of their use of yahoo for handling all email services, I have moved any
> emails I have elsewhere. It’s just not worth the hassle. Thanks for the
> suggestion of FastMail as an alternative. Will be looking into it.
>
> -Eric
> From the Central Offices of the Technomage Guild, Email services Dept.
>
>
> On Mar 25, 2025, at 8:34 AM, greg zegan via PLUG-discuss <
> plug-discuss@lists.phxlinux.org> wrote:
>
> Hello,
>   As many you now know Yahoo, who was acquired by Verizon back in 2017 and
> has merged with several companies to form a mega-corp has put out a new web
> interface which is terrible and caused me to seriously seek out an
> alternative to Yahoo.  Verizon, famous for terrible customer service, has
> now become the business model for Yahoo users.
> https://en.wikipedia.org/wiki/Yahoo!_Inc._(2017%E2%80%93present)
>
> Does anyone use an alternative email client and do they like it?  I have
> used Thunderbird years ago but it allows so much email you have to create
> filters to keep Spam out and receive normal email.  And yes I will find my
> username and password for Proton Mail...
>
> How do we continue to use Yahoo email without getting slammed by this
> giant company?
>
> thanks,
>
> Greg
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