Ok, let me know. That will at least give some context if it IS a driver issue or something else is wrong with Windows that it cant connect to the internet. I know this is a Linux group so hopefully someone here with a Windows background can chime in and give some better advice. Could also go into Windows Device Manager and see if the board for wifi/ethernet shows up properly. On Mon, Aug 28, 2023 at 3:53 PM wrote: > Thanks for your reply!! > > I have not tried Ethernet yet. That would require me digging through my > closet to find a long cable that might reach the other room or I might > have to relocate the computer into my cluttered home office... Was > hoping for some simple solution and if not I will connect via Ethernet. > > I'm reading I might have a corrupt driver that will require > Ethernet..... or maybe a thumb drive. At that point I will want to go > with Ethernet, which I think might make the fix easier. > > > > > > On 2023-08-28 15:39, Andrew McRobb wrote: > > Dumb question, but does it work when you connect via ethernet cable or > > is it only wifi? > > > > On Mon, Aug 28, 2023 at 3:33 PM Keith Smith via PLUG-discuss > > wrote: > > > >> Hi, > >> > >> Need some help. My wife's computer again. All was well until she > >> tried > >> to surf the Internet this morning. This computer has been > >> configured on > >> my network for over 3 years. > >> > >> It is a Win 10 Pro box. > >> > >> - I tried the windows troubleshooter and it said it was resetting > >> the > >> driver. > >> - Checked my router and the computer shows up in the access control > >> list. > >> - Changed the WIFI password and it says it authenticates and then > >> says > >> there is no connection. > >> - I have a Windows laptop that is configured to use WIFI and it > >> works. > >> - I cannot ping my wife's computer from my Linux desktop. > >> - I've cycled everything multiple time. > >> > >> In searching the Internet it basically tells me to do what I have > >> already done. > >> > >> Any words of wisdom are much appreciated. > >> > >> Thanks!! > >> Keith > >> --------------------------------------------------- > >> PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org > >> To subscribe, unsubscribe, or to change your mail settings: > >> https://lists.phxlinux.org/mailman/listinfo/plug-discuss >