I suppose this would be considered a canned response, but what kind of
basic troubleshooting steps have you already completed?

Is this issue duplicated in:
-- Same browser, incognito, or similar
-- Is your browser fully updated/patched
-- A different browser
-- An older version of desired browser
-- A different Linux OS, browser A/B testing
-- A different device, perhaps your mobile, without WiFi enabled

One of those would probably work.

Reply with a link to a video that doesn't work for you, and we can reply
with our configurations, if it's working for us, maybe help you narrow down
the issue.

Hope that helps.


--
Thanks,
Alexander

Sent from my Google Pixel 7 Pro

On Sun, Jul 23, 2023, 13:22 wheelie207 via PLUG-discuss <
plug-discuss@lists.phxlinux.org> wrote:

> Hi, I have tried to view the video's on Amazon on products when they have
> them, but I can hear the sound but the video doesn't play and there's an X
> in the middle of the screen.
> I run Fedora 38 and run Firefox. Am I over looking something.
> This is what the screen shows when trying to view. "The media playback was
> aborted due to a corruption problem or because the media used features your
> browser did not support."
>
> Harold Hartley
>
> Sent with Proton Mail <https://proton.me/> secure email.
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