Also not carrier provider may have some work they can do as well.

On Dec 6, 2017 8:55 AM, "Carruth, Rusty" <Rusty.Carruth@smartm.com> wrote:

> And, while you’re there, set yourself up as the person to take over when
> the google account goes inactive (or whatever they call it).
>
>
>
> And, if they’ll let you get access to her account, you should be able to
> change her gmail password, which should let you get the contacts – IF
> they’re saved in her account.  If not, move the SIM (assuming this has a
> SIM card) to a phone that doesn’t have a lock on it (or that you know the
> code) and you’ll have the contacts.
>
>
>
>
>
> *From:* PLUG-discuss [mailto:plug-discuss-bounces@lists.phxlinux.org] *On
> Behalf Of *Stephen Partington
> *Sent:* Wednesday, December 06, 2017 8:43 AM
> *To:* Main PLUG discussion list
> *Subject:* Re: OT: Need help unlocking phone ...
>
>
>
> Well, that is going to be challenging. samsung has taken some pretty
> noteworthy steps to prevent that from being unlockable. however, if she has
> the power of attorney she can maybe hit up the carrier and get access to
> some of the contacts. also being android there is a HUGE chance the
> contacts are there as part of the related google account. She can go to
> google with the power of attorney can get access to her account from there.
>
>
>
> On Wed, Dec 6, 2017 at 8:17 AM, <joe@actionline.com> wrote:
>
> My wife has a friend who is dying of cancer
> and has forgotten the code to unlock her
> Galaxy S3 phone.
>
> My wife has power of attorney to take care of
> her friend's affairs and needs to get the phone
> unlocked in order to find the contact information
> for those who need to be contacted.
>
> Can someone among the PLUG brain trust please
> assist us with this?
>
>
>
>
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>
> --
>
> A mouse trap, placed on top of your alarm clock, will prevent you from
> rolling over and going back to sleep after you hit the snooze button.
>
> Stephen
>
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