As promised, here are the links from the last slide: Further Reading Eliyahu M. Goldratt https://en.wikipedia.org/wiki/Eliyahu_M._Goldratt Thinking Processes https://en.wikipedia.org/wiki/Thinking_processes_(theory_of_constraints) Current Reality Tree https://en.wikipedia.org/wiki/Current_reality_tree_(Theory_of_constraints) Why-Because Analysis https://en.wikipedia.org/wiki/Why%E2%80%93because_analysis Books Books by Eliyahu M. Goldratt on Amazon http://www.amazon.com/Eliyahu-M.-Goldratt/e/B000APWH4C The Goal Critical Chain Necessary but not Sufficient The Choice Isn’t It Obvious The Haystack Syndrome