not at all.
The failure ended up being two-tiered. The first problem was a firmware
failure. The fee to recover the first pass was $395. After the first pass,
they recovered my critical data successfully, however it was discovered
there were 2 heads that were failing. There was data that couldn't be
recovered without replacing the heads. They offered to take it into their
clean room for $750, replace the heads, and recover the rest of the data. I
didn't need it (it was my brother's data and he was too cheap to pay for
recovery), so I opted not to continue the recovery process.

FYI - if you have data on Seagates, get it off:
https://www.backblaze.com/blog/hard-drive-reliability-update-september-2014/

Eric


On Tue, Jun 2, 2015 at 2:16 PM, Michael Butash <michael@butash.net> wrote:

>  Ouch, if you don't mind my asking, what did it end up costing total?
> Luckily never needed to myself, but people have asked and I never have an
> answer.
>
> On or off-list is fine.  :)
>
> -mb
>
>
>
> On 06/02/2015 11:22 AM, Eric Cope wrote:
>
> Hi everyone,
> I recently had a Seagate 3TB drive fail on me. The local company, Desert
> Data Recovery, was able to recover all of my critical data. They were very
> responsive and really inexpensive. They did a free evaluation and offered a
> "No Data, No Fee" policy. I'd highly recommend them.
>
>  http://www.desertdatarecovery.com/
>
>  Just thought I would share. Backups are cheaper, but if you need
> recovery services, check them out.
>
>  Thanks,
> Eric
>
>
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