I don rent the modem from Cox, I own it. It is a lot cheaper to buy a cable
modem than rent one from Cox.

I will call Cox again and see what their level 2 phone tech support says.
With the door to the cable modem cupboard open, it has been running all
night and is still at the 19 - 21 ms Google ping level. I will see if it
craps out today, but since it is cooler it probably will not if it is a
cable problem.

Mark

On Fri, Feb 27, 2015 at 11:54 PM, koder <iscreamkid@gmail.com> wrote:

>  Shouldn't Cox replace the modem?
>
> In any case, I have a brand new modem, i think a Motorola, that would be
> happy to find a new home if it comes to that.
>
> Harold
>
>
> On 02/27/2015 11:50 PM, Michael Butash wrote:
>
> On 02/27/2015 11:20 PM, Michael Butash wrote:
>
> I doubt you have a modem failure.  I've never had a modem fail, and very
> few do - rather they are usually replaced because 1) someone missed a level
> issue somewhere, 2) they were blew out with lightning, or 3) you wanted a
> docsis 3.x modem for better speed.
>
> I take that back - buy either a cisco/scientific atlanta modem, or a
> motorola, always.  Moto made the first docsis modems, and still generally
> make the best, otherwise cisco (!linksys).  If not, it's a firmware
> incompat between the cmts and it, it has happened.
>
> I don't know how much they allow crap to enter that market these days, but
> you used to find the "Best Quality" Fry's special modems in the
> docsis1.1-2.0 days that would literally degrade over time like an hourglass
> running out of sand, but electronically.  Crap components, capacitors, ic's
> and such break down electronically, incomplete hand-solders from workforce
> sweatships, radio's modulating data on rf freak out doing weird things the
> cmts doesn't like to enact mitigation techniques.
>
> Caveat emptor, just buy a moto/cisco and be happy, cox uses cisco cmts's
> upstream to terminate your connections.  They began blacklisting "bad
> modems" specifically at one point, I think CableLabs made them clean up to
> certify (vs. world+dog), maybe...
>
> -mb
>
>
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