Thanks again for all the input. I will check out the Cox service plan for $7.00/month and see if they can get it fixed! Mark On Sat, Feb 21, 2015 at 10:52 AM, Eric Oyen wrote: > I have the internal wiring insurance offered by Cox. SO far, its been > worth the additional $6 a month. The phone lines in this house (which are > covered) are about 50 years old. we will need to get them replace soon (my > ham radio keeps coming in on the phone). We had all the cable redone in the > house about 10 years ago, and even have a single dedicated line out to the > pedestal for the cable modem. So far, that one line is noise free and the > cable modem (a motorola make) has been chugging along happily for about 7 > years. > > anyway, thats my story and I am sticking to it. :) > > -eric > > > > On Feb 21, 2015, at 9:18 AM, Michael Butash wrote: > > > As long as it's not RG-58 (stuff satellite usually installs), it's > probably ok. Cox will only install RG-8 these days, so check what you have, > > > > My coax is going on 15-20 years old, and I've never had an issue with > it. This isn't usually the issue > > > > Another thing that goes bad are splitters. Mine has crapped out a few > times over the years too. Since I never watch tv, and haven't had cable tv > since the 90's, I just removed all the splitters and use a 1-to-1 joint > from the external to my modem. > > > > Have cox replace your external line, they should do that for free, and > start there. > > > > What others will do/have done is get the "coverage" package from cox per > month, another 6-8 bucks, have them fix/replace your inside lines, and > cancel the service. Janky., but I was told that by a cox field tech. :) > > > > -mb > > > > > > On 02/20/2015 11:41 PM, Mark Phillips wrote: > >> Thanks for the info! Do you know any reasonable cable installers who > could replaces the coax in my house? It is over ten years old, and probably > the problem. The cable to the dmz is just a year old, and at the opposite > end of the house from the cable modem. I have also been having some issues > with the tvs in the house, so time to replaces all of it. > >> > >> Mark > >> > >> On Feb 20, 2015 9:35 PM, "Zany Yan" wrote: > >> Mark, > >> > >> I used to have a LOT of problems with my Cox connection. It was working > then it would start recycle the modem like every 2 mins for a long while. > My signal was CRAP!!!!! > >> > >> Finally, it totally quit all together. Couldn't even connect. Finally, > a Cox technical person came over. Looked at my cable from the DMZ box on > the side of the house to inside with a meter and it was VERY bad. > >> > >> Ended up totally replacing the cable from the DMZ box all the way to > the cable modem. > >> > >> Once that was done, my connection came back. > >> > >> You want to call COX Internet technical support line, don't call the > help line. Make sure you keep telling them that the connection has been > dropping like crazy. > >> > >> Jon > >> > >> On 02/20/2015 08:06 PM, Mark Phillips wrote: > >> I have a 1-3 year old Motorola Surfboard SB6141 and Cox. The modem and > >> my LAN are up 24/7. Recently, I have been loosing my connection to the > >> Internet. My local LAN is up (I can ping/ssh other computers on the LAN) > >> but I get and error message of "Can't resolve host" when I try to ping > >> google. A quick power off, wait 30 seconds, power on of the modem fixes > >> the problem. These outages are happening more frequently - daily for the > >> last two days. The lights on the front of the modem are not different > >> between running normally and unable to access the Internet. > >> > >> The downstream signal to noise is 37 - 38 dB @ 14 dBmV. The upstream > >> power level is 41 - 45 dBmV. > >> > >> I am seeing this in the logs for the modem on a regular basis after the > >> reboots > >> > >> MIMO Event MIMO: Stored MIMO=-1 post cfg file > >> > MIMO=-1;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0; > >> > >> TLV-11 - unrecognized > >> > OID;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0; > >> > >> Do I need to buy a new modem? Is there anything Cox can do? > >> > >> Thanks, > >> > >> Mark > >> > >> > >> > >> --------------------------------------------------- > >> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > >> To subscribe, unsubscribe, or to change your mail settings: > >> http://lists.phxlinux.org/mailman/listinfo/plug-discuss > >> > >> --------------------------------------------------- > >> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > >> To subscribe, unsubscribe, or to change your mail settings: > >> http://lists.phxlinux.org/mailman/listinfo/plug-discuss > >> > >> > >> --------------------------------------------------- > >> PLUG-discuss mailing list - > >> PLUG-discuss@lists.phxlinux.org > >> > >> To subscribe, unsubscribe, or to change your mail settings: > >> > >> http://lists.phxlinux.org/mailman/listinfo/plug-discuss > > > > --------------------------------------------------- > > PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > > To subscribe, unsubscribe, or to change your mail settings: > > http://lists.phxlinux.org/mailman/listinfo/plug-discuss > > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > http://lists.phxlinux.org/mailman/listinfo/plug-discuss >