well, one of the first things I did was to reboot the computer  but I
didn't turn off the printer. turning the printer off did the trick! thanks.

:-)~MIKE~(-:


On Wed, Nov 20, 2013 at 2:24 PM, Brian Cluff <brian@snaptek.com> wrote:

> "Have you tried turning it off and on again."
>
> It's a classic, but I think it will work in your case.... and in this
> case, I mean turn off the printer and then reboot the computer.  Check to
> see if there is still a print job and if so, kill it.  Then turn the
> printer back on and hopefully all the demons will have been cast out.
>
> Brian Cluff
>
>
> On 11/20/2013 12:37 PM, Michael Havens wrote:
>
>> I clicked print and I realized I wasn't done with my document. So I
>> pressed cancel on the printer and nothing printed. I then completed the
>> document, pressed print, and nothing happened. So I clicked the printer
>> icon and there were suddenly a bunch of items in queue. So I cleared
>> them all out, pressed print, and nothing happened. I then checked the
>> queue list and there were 11 items listed. Now, all but one of those
>> items will cancel. This is odd. Could someone lend me a hand?
>> :-)~MIKE~(-:
>>
>>
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