Jill,

Great point!

In this particular situation, the "team members" will probably not want to
download a plugin, and I don't want to the the help desk for the plugin.
However, I don't think that will be a problem. If they forget their
password and can't get into their lastpass account, then I would tell them
to make another account, and I will share the passwords with the new
account. A very kludgey solution to this problem, but if it happens, they
may get over their fear of downloading a plugin. On a technical scale of
1-10, where 10 = Linux Admin and 1 = still using a rotatory dial land line
, the team members are 2s. ;)

Mark


On Sun, Oct 27, 2013 at 12:23 PM, jill <lists@bespokess.com> wrote:

> I've also successfully used Lastpass with customers with
> multi-platform/less-techy requirements.  However there's one thing about
> their service that's really important to note - they can't do password
> resets for your account the way most web services can.  If you forget
> your login to their site and don't use their browser add-on you're SOL
> (recovery works off the plugin).  I completely lost a Lastpass account
> this way earlier this year.
> https://helpdesk.lastpass.com/security-options/account-recovery/
>
> Make sure your team understands how important it is to keep track of
> their Lastpass password, or walk them through how to set up the plugin.
>
> - Jill
>
> On 2013-10-26 21:20, Mark Phillips wrote:
> > I have a small team, and I am looking for a way to share account info -
> > user names and password, and password updates. These are login
> credentials
> > for financial accounts I manage.
> >
> > I googled for some ideas, and came up with snail mail, various web
> services
> > that encrypt/decrypt emails, Lastpass, and safegmail.
> >
> > The users are technical noobs, so it has to be easy. No software to
> > install. Free or inexpensive. They use Windows and Mac, I use Linux.
> Only I
> > use Gmail, so safegmail is out.
> >
> > Does anyone have any recommendations for web service solutions? Anyone
> use
> > Lastpass? Other ideas?
> >
> > Thanks,
> >
> > Mark
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