I have CenturyLink... And a Actiontec C1000a VDSL modem. Actiontec SUCKS. I _HAD_ to put it into bridge mode to get it to NOT hang as you described. It would simply go mind-dead, but NOT completely. Not only that, it would throw an error when accessing the built-in webpage. Would randomly decide NOT to save settings you gave it. JUST F'ing TRASH! Tried THREE different BRAND-NEW modems and they ALL did / do it. Worst piece of garbage I've ever had the displeasure of owning. Wayne