In the past when I suspected my modem was rebooting I'd set up a continuous ping to my internal gateway address logged to a text file. Easy to rule it out that way. On Sun, Feb 17, 2013 at 8:57 PM, Derek Trotter wrote: > It's supposedly new. It arrived a few days before the earthlink service > was switched on. That was in October. > > On 02/17/2013 08:42 PM, JD Austin wrote: > > My guess is your DSL modem is rebooting; how old is it? > > On Sun, Feb 17, 2013 at 8:02 PM, Derek Trotter wrote: > >> For several weeks I've had a problem with my earthlink dsl service. >> Anytime I'm doing something that uses all or most of my downstream >> bandwidth, all data coming into or going out of my apartment stops. At the >> same time I'm downloading something a series of updates for kubuntu and >> listening to streaming audio, both stop. If I'm using my windows box to >> download something else, that too stops. After a pause lasting anywhere >> from a second or two to 15 or 20 seconds, the downloads resume. A few >> seconds later, there's another pause. This cycle repeats itself until the >> download is complete or I give up. >> >> Each computer has two nics. The problem persists no matter which one >> either machine is using for it's internet connection. If I remove the >> router, connect the dsl modem directly to either computer, the problem >> persists. I even went to the closet and got the modem when I had dsl from >> AT&T. I set it to work with the earthlink service and the problem persists. >> >> Saturday an AT&T technician was here, checked the line from the cord that >> plugs into the dsl modem and says the line is in excellent shape and noise >> levels are very low. This is not surprising since I live less than 1/4 >> mile from AT&T's local office where all their equipment is. >> >> Since I've tried two computers, 4 nics, two dsl modems and removed the >> router, and the problem still persists, I'm guessing the problem is >> somewhere at earthlink's end. >> >> Tonight at 21:30 EST, an earthlink tech support person from somewhere in >> India called to tell me they had fixed the problem. While he was on the >> phone I tried downloading something else and guess what. The problem was >> not fixed. As near as I can tell, the dsl connection does not go down. >> The earthlink people say it stays up. The lights on the modem that are on >> when the connection is up never go off or blink. >> >> The man asks me what dns settings I use. I tell him 8.8.8.8 and >> 8.8.4.4. He says I should try earthlink's dns servers. To humor him I >> changed the settings on the windows box and guess what. The problem did >> not go away. >> >> Maybe I'm missing something, but it's my understanding that once the >> download has begun, that dns has already done it's job and has no further >> role to play. One more thing. If I use a VPN connection, I have no >> problem with it. >> >> Any idea what's going on? If you were to venture a guess, would you say >> the problem is at my place, with AT&T or with Earthlink? >> >> Thanks >> >> Derek >> >> -- >> "I get my copy of the daily paper, look at the obituaries page, and if I’m not there, I carry on as usual." >> >> Patrick Moore >> >> >> --------------------------------------------------- >> PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org >> To subscribe, unsubscribe, or to change your mail settings: >> http://lists.phxlinux.org/mailman/listinfo/plug-discuss >> > > > > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings:http://lists.phxlinux.org/mailman/listinfo/plug-discuss > > > -- > "I get my copy of the daily paper, look at the obituaries page, and if I’m not there, I carry on as usual." > > Patrick Moore > > > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > http://lists.phxlinux.org/mailman/listinfo/plug-discuss >