It's supposedly new. It arrived a few days before the earthlink service was switched on. That was in October. On 02/17/2013 08:42 PM, JD Austin wrote: > My guess is your DSL modem is rebooting; how old is it? > > On Sun, Feb 17, 2013 at 8:02 PM, Derek Trotter > > wrote: > > For several weeks I've had a problem with my earthlink dsl > service. Anytime I'm doing something that uses all or most of my > downstream bandwidth, all data coming into or going out of my > apartment stops. At the same time I'm downloading something a > series of updates for kubuntu and listening to streaming audio, > both stop. If I'm using my windows box to download something > else, that too stops. After a pause lasting anywhere from a second > or two to 15 or 20 seconds, the downloads resume. A few seconds > later, there's another pause. This cycle repeats itself until the > download is complete or I give up. > > Each computer has two nics. The problem persists no matter which > one either machine is using for it's internet connection. If I > remove the router, connect the dsl modem directly to either > computer, the problem persists. I even went to the closet and got > the modem when I had dsl from AT&T. I set it to work with the > earthlink service and the problem persists. > > Saturday an AT&T technician was here, checked the line from the > cord that plugs into the dsl modem and says the line is in > excellent shape and noise levels are very low. This is not > surprising since I live less than 1/4 mile from AT&T's local > office where all their equipment is. > > Since I've tried two computers, 4 nics, two dsl modems and removed > the router, and the problem still persists, I'm guessing the > problem is somewhere at earthlink's end. > > Tonight at 21:30 EST, an earthlink tech support person from > somewhere in India called to tell me they had fixed the problem. > While he was on the phone I tried downloading something else and > guess what. The problem was not fixed. As near as I can tell, > the dsl connection does not go down. The earthlink people say it > stays up. The lights on the modem that are on when the connection > is up never go off or blink. > > The man asks me what dns settings I use. I tell him 8.8.8.8 and > 8.8.4.4. He says I should try earthlink's dns servers. To humor > him I changed the settings on the windows box and guess what. The > problem did not go away. > > Maybe I'm missing something, but it's my understanding that once > the download has begun, that dns has already done it's job and has > no further role to play. One more thing. If I use a VPN > connection, I have no problem with it. > > Any idea what's going on? If you were to venture a guess, would > you say the problem is at my place, with AT&T or with Earthlink? > > Thanks > > Derek > > -- > "I get my copy of the daily paper, look at the obituaries page, and if I’m not there, I carry on as usual." > > Patrick Moore > > > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > > To subscribe, unsubscribe, or to change your mail settings: > http://lists.phxlinux.org/mailman/listinfo/plug-discuss > > > > > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > http://lists.phxlinux.org/mailman/listinfo/plug-discuss -- "I get my copy of the daily paper, look at the obituaries page, and if I’m not there, I carry on as usual." Patrick Moore