You don't have to call Cox if your MAC address has changed. You just  
have to unplug the cable modem's power for a minute or so and plug it  
back in.
---
Jon M. Hanson (N7ZVJ)
Weblog: http://the-hansons-az.net/wordpress/
Homepage: http://the-hansons-az.net/
Jabber IM: jon@the-hansons-az.net



On May 14, 2008, at 8:34 PM, Charles Jones wrote:

> It sounds like the motherboard was replaced? Is she using a PCI  
> ethernet
> card or the onboard?  The reason I ask is because I believe that cox
> locks your modem to the MAC address of your NIC, so if she got a new
> mobo and is using the onboard...the MAC address will be different and
> you have to call Cox and get them to register the new one (or use a  
> non
> cox cable modem or router that lets you spoof the old MAC address).
>
> eculbert wrote:
>> That person reformatted the hd, then tried and
>> successfully got xp sp1 to load and it will boot. But
>> the cox connection wont boot from the computer to the
>> cox box. The external box says by the idiot lights
>> that it is talking to the outside world according to
>> her, but the computer no longer connects to the
>> internet after she tried to upgrade the amd 64 3000
>> and msi board to the service pack 3.
>>
>> Apparently something in the bios or somewhere firmware
>> changed. Sounds like the eth0 connection isn't doing
>> its thing after the sp3 messed with the computer.
>>
>> I may get her brother to haul my old system down to
>> make sure that the cox box works to the internet.
>>
>> Any ideas?
>>
>> One idea I have is to first try and figure out how to
>> get to the bios at startup.. (delete, f-1, etc) and
>> tell it to reset to factory or do you think this is
>> feasible solution?
>>
>> Second Idea. Could sp3 have somehow hosed the firmware
>> in her ethernet card?
>>
>>
>>
>> Ed/ke7feg
>>
>> Did I mention, 2/23/07 the FCC dropped all cw (AKA Morse code)  
>> testing for any class of license as a ham? Just pass the written  
>> and "U's a ham"!! Many sites test online, but you have to go for  
>> the real test. $14 for as high as you can climb in one session.
>>
>>
>>
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