This is getting too frustrating since Fry's will let me return the machine. As I had already written the following and this is apparently a common problem I am submitting the email. I would still be interested in comments, but don't waste time on it as I am ready to give up. I may have found a solution to an issue I described in another post as: Intel 82801G Sound: - Ubuntu 6.06 produces no sound. It is a known issue but again the one source I found who had solved it AND gave a contact has not answered my email. - SUSE 10.1 does have a driver for the 82801G but it seems not to work. Windows is still the only place I can hear sound. The information I found is at: http://www.gidnetwork.com/b-106.html http://www.alsa-project.org/ (just the home page for:) http://www.alsa-project.org/alsa-doc/doc-php/template.php?company=Intel&card=ICH+southbridge+HD-audio+and+modem.&chip=ICH6%2C+ICH6M%2C+ICH7%2C+ESB2&module=hda-intel Shortest form is that the articles say I should have a module called snd_seq_oss running and it appears do not but have a snd_seq_device [instead?]. As this is SUSE 10.1 it is also possible that they renamed it or incorporated the alsa stuff into their .._device version. Long form is smart says that alsa, alsa-firmware, and alsa-tools version 1.0.13.0.pm are currently installed and 1.0.13 seems to be the latest on the alsa site. In addition, lapdog2:/home/larry/download # lspci | grep Audio 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02) lapdog2:/home/larry # modinfo soundcore filename: /lib/modules/2.6.16.21-0.25-smp/kernel/sound/soundcore.ko description: Core sound module author: Alan Cox license: GPL alias: char-major-14-* vermagic: 2.6.16.21-0.25-smp SMP 586 REGPARM gcc-4.1 supported: yes depends: srcversion: DD426F1CCA2CC5F060F6F92 lapdog2:/home/larry/download # lsmod | grep snd snd_pcm_oss 47104 0 snd_mixer_oss 20224 1 snd_pcm_oss snd_seq 53104 0 snd_seq_device 11916 1 snd_seq snd_hda_intel 21652 2 snd_hda_codec 139136 1 snd_hda_intel snd_pcm 86532 3 snd_pcm_oss,snd_hda_intel,snd_hda_codec snd_timer 25860 2 snd_seq,snd_pcm snd 56708 12 snd_pcm_oss,snd_mixer_oss,snd_seq,snd_seq_device,snd_hda_intel,snd_hda_codec,snd_pcm,snd_timer soundcore 13024 1 snd snd_page_alloc 13576 2 snd_hda_intel,snd_pcm -- Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind. - Dr. Seuss