No Alexander, Michael is not trolling.
I know Michael personally and he is a great guy.
He faces some challenges that most of us don't even know exist, and he 
overcomes most of them remarkably.
I will not extend about the challenges he faces, but I will indicate that he 
deserves the patience, the help and the respect.
Not all hackers are created equally...   :)
Best!
Enrique A. Troconis 


Snyder, Alexander J writes: 

> I often wonder if the vague emails from "Michael" are just trolling the
> Plug Distro... testing our patience and willingness to help! 
> 
> "I can't log in" ....
> "How do I print" ... 
> 
> Thanks,
> Alexander. 
> 
> Sent from my Samsung Galaxy S8+
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