* Carruth, Rusty (aka Rusty.Carruth@smartm.com) used 15K on Tue, 05 Sep 2017 at 17:21 +0000 to say: 
> 
> (By the way – does anyone remember the ‘windows refund day’ many years back?
> System vendors refused to honor the refund clause stated in the EULA (or
> whatever it was), claiming that Microsoft had to honor it, and Micro$oft
> claimed that it was the responsibility of the system vendors (which, indeed,
> it was).  But as far as I know, NOBODY got their refund….  Again, where’s
> the lawyers????)
 
I remember that, as part of BALUG many years ago. I never got a refund and
Microsoft tried to turn it to their advantage by setting up a booth. I think
there's a documentary out there somewhere. 

When dealing with warranty crap from laptop vendors I just take an image of
the drive. If I have to send it in I don't include the drive anyway, and I've
never been given grief over it. Still, having an original hardware backup
like that is kinda cool.

/i.
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