Thanks Lisa. Appreciate your suggestions and the information you provide VERY much! Also got some good help from JD Austin. The world is a much better place because of plug ;) Where can I send a donation? Joe > On Thu, Feb 23, 2012 at 9:49 AM, wrote: >> Much as I despise widows and everything M$ ... >> ... I need to find a fast and efficient way to get his win-xp >> box restored to a working state ... Lisa replied: > This sounds like a virus. You might have tried to boot into > Spybot Search and Destroy initially. > > But I understand there are two types of HP restore. I would refer > to the HP site and follow their suggestions: > http://h10025.www1.hp.com/ewfrf/wc/document?cc=ca&dlc=en&docname=bph07103&lc=en#N282 > > There's a torrent available with an ISO, which you can burn to boot to > restore to SP2, but it might also be less than secure: > http://thepiratebay.se/torrent/4616501 > > HP will send you a restore disk, if you didn't make one, also. --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us To subscribe, unsubscribe, or to change your mail settings: http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss