On 04/14/2011 10:55 AM, Ariel Gold wrote:
> So the other day I was in a Windows VM making sure a local non-profit's
> email got past Outlook's spam filtters, and was having problems
> connecting to the Exchange server. Anyways, someone provided me remote
> desktop support, and all I needed to do was point my web browser to the
> address he told me over the phone, authorize access, and the person was
> on my desktop. It took like 10 seconds.
>
> It turns out they were using Bomgar, which apparently works to provide
> support from a Linux environment to Mac, Windows, and Linux. I sent an
> email to them and they said the appliance covers 2 licenses and is
> $4,000. I really liked the no-hassle way to provide remote desktop
> support, but $4,000 is too steep for me. Anyone know of a good,
> no-hassle alternative?
>
>

I use Remote Desktop via a VPN. The Price is Right.

-- 
-Eric 'shubes'

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