On Thu, 2007-09-06 at 03:53 -0700, Craig Brooksby wrote:
> I manage a team of 5 who do a wide variety of small tech projects for
> our customers.  We need a "request tracking" or "issue tracking"
> system to both help us collaborate among ourselves, but also
> communicate to 100 coworkers and 900 clients.
> 
> I have been looking at RT from http://www.bestpractical.com/rt/ and it
> seems to have all the features we need.
> 
> If anyone has other suggestions or experience, please chime in.  Thanks.
----
answer might be influenced by versioning software being used

i.e. trac is a very simple, nicely featured program if you are using
subversion...
http://trac.edgewall.org/ 
(which is itself a demo of the software itself)

Craig

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