Indeed, Cox has excellent and fast support regarding the switch in the actual cable modem. It took less than 30 seconds on the phone with a competant help desk representative. As far your rented modem goes, they may have a place that you can drop it off at in your area which would save a few bucks on any delivery charge they wish to impose. Craig White wrote: >On Fri, 2005-12-09 at 11:47 -0700, Lynn David Newton wrote: > > >>I'm sure there are other lists where I could ask this, >>but the folks here tend to have ready answers for this >>sort of thing: >> >>I've been "renting" the cable modem Cox supplies. I >>just bought one of my own so I can save that charge. >> >>Is there anything I have to do besides swap it in place >>to make it work? Like maybe let them know the modem's >>MAC address has changed? I assume they can read that >>address from their end, because it's their hose coming >>in through the wall. I don't have any idea how to read >>it on my side, or whether it's even necessary. >> >>Incidentally, like most people on this list, my modem >>goes to a hub, not directly to a computer. >> >>Obviously, I have to contact some phone number at Cox >>to tell them to come get their modem and to stop >>billing me for theirs. I can deal with that. I just >>want to know what I have to do to get the old one out >>and the new one in as quickly and with as little pain >>as possible. >> >> >---- >you have to call Cox > >623-594-1000 > >give them the serial number/model # of the modem and stay on line until >it is working for you > >Craig > >--------------------------------------------------- >PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us >To subscribe, unsubscribe, or to change you mail settings: >http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss > > > --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us To subscribe, unsubscribe, or to change you mail settings: http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss