They are pretty good about it. Just call Tech Support and read them the MAC off your new modem and they should be able to get it set up in short order. (At least, they did so for me) Micah --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us To subscribe, unsubscribe, or to change you mail settings: http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss