VMWare support is subscription based.

Platinum - 7x24, mission critical support
Gold - 5x12, non mission critical support
Silver - web-based, Workstation only support

It includes "product updates".  See:
http://www.vmware.com/support/policies/upgrade.html


...Kevin


On Mon, 2005-05-23 at 01:18 -0700, Nathan England wrote:
> I often have trouble locating patches for vmware. I do find lots of patches 
> (any-any stuff) on google, but I don't know who is writing these or what they 
> have to do with VMware if anything at all, other than a user.
> 
> Is there an official patch place? Who do you get your patches from?
> 
> nathan
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