Bryan.ONeal@asu.edu wrote:

>Particularly when you accidentally lock your self out of your firewall and 
>have to fly half way across the country to hardware reset it because your 
>service contract does not include it.  (But they may do it for $2000)
>
>Service is important, at least for a production site.
>
>
>  
>
That was one of the questions I asked before signing up with 1and1.  
I've only had to use it once, but there's a web administrative tool
that can be used to boot the server in rescue mode.  At that point you 
can ssh into the box and do what you need to to fix it.
Not as good as sitting in front of the machine, but certainly better 
than a flight to New York :)

JD
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