evb wrote:

>How do you charge to rebuild a system from scratch?  Flat or hourly?
>
>The reason I ask is because anyone who has done a rebuild knows there's lots
>of standing around: put the disk in, start the installation process, make a
>phone call, kick the cat, repeat--for the good part of two days.  
>
>Building a system from scratch can take 12 hours of non-continuous time by
>the time you install and configure and patch the OS, plus maybe 10-15
>applications and suites to go along with it.  Add an mail server, RADIUS,
>and web server and you've got yourself a machine that needs an entire
>weekend of short bursts of time devoted to the rebuild.  Your time sheet
>would look like " .3, .1, .2, .3, .2, .1, .6, .2, .3, .1, .2, .3, .2, .1,
>.1, .6, .2, ...n".
>
>So I don't see how you can very well charge hourly when rebuilding a
>machine.  Wouldn't a flat fee would seem to be more reasonable?  And if a
>flat fee IS appropriate, what amount, given that rebuilding a system demands
>so many short periods of time over several days.
>
>I am in a pickle here folks; can you help me out?????
>
>
>Eric
>
>
>
>
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If I'm at their location, hourly.  If I can (size permitting) take it 
home, flat based upon hardware and software packages.  The flat fee also 
included 30 minutes of connecting the server to the network.  Anything 
past that is hourly.
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