Like shopping anywhere, one bad experience can characterize someone's impression of a store. Fry's has its pluses and minuses. On the plus side: - huge inventory - good pricing on volume items - liberal return policy - generally knowledgeable computer tech staff On the minus side: - List pricing on most software and low volume items - liberal return policy puts returned items back on shelf for resale (google WSOD - white sticker of death) - Long check out lines - Long return lines - especially in coming holiday season They completely undercut everyone's price on the Panasonic LCD TV that I bought by about 10% and delivered and setup for $50. I once picked up a 'factory refurbished' cd changer with digital/optical output for $50. There are definitely some deals to be had but that is not always the case. My experiences have generally been very good and I have purchased a lot of stuff from them over the years. Craig --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us To subscribe, unsubscribe, or to change you mail settings: http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss