my company is looking for at 1 person for the following 'official' job[description]: Systems Support Specialist This position focuses on providing help and Technical support to ADS customers, essentially through Telephone and Internet/modem, for the ADS solution. Duties include resolving computer software, network, and Internet, paging, telephone, and hardware problems reported by users. The specialist is also required to work with the users. vendors to help resolve problems. They will also perform preventative maintenance on users. hardware. Their responsibilities also include the building, shipping and configuration of new customer systems*. The specialist receives telephone calls from users and documents reported problems, tests and analyzes problem, determines and recommends solutions. * Not necessarily applicable to each candidate. Skills/Requirements: Must have UNIX administration skills Must have a working knowledge of Windows administration Working knowledge of hardware and hardware configurations Excellent communication skills Problem solver Ability to research and analyze highly complex and technical problems Working knowledge of networks and routers. Degree preferred 3 Main Objectives 1. Customer account satisfaction . Each rep has designated accounts. They are responsible for keeping those accounts happy. 2. Knowledge of our software 3. Troubleshooting capability. my part: most of the unix administration os SCO (please dont be hatin', we are slowly migrating to redhat). Its not the typical support job, however. Its 75% system admin, 25% support. The company is ADS Communications. Please send the resumes to me, Ill get them to the appropriate people here. The only thing I ask is to use me as a reference (disclaimer: yes, I get a referral bonus if you stay past the probationary period). Thanks, David -- "I find your lack of faith disturbing." --Darth Vader --- 12:35:00 up 21 days, 18:11, 2 users, load average: 0.00, 0.00, 0.00 --------------------------------------------------- PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us To subscribe, unsubscribe, or to change you mail settings: http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss