Chris Gehlker said: > On Feb 2, 2004, at 9:29 AM, Derek Neighbors wrote: > >> If they instead make Red Hat Advanced >> Server have a license that requires money but includes the support. >> Yes >> you can argue they are selling "support". I would argue they are >> "locking >> you in" to their support. Subtle difference perhaps, but I do believe >> it >> to be real. > > Hmm... It seems like I can get the Red Hat products with their > trademarks removed very cheaply with minimal Googling. Branding is > important. There have been studies recently showing that auto dealers > make most of their money from their service departments. Now most > people know that there are better and cheaper mechanics outside the > dealers but there are also crooks and incompetent mechanics out there, > so a lot of people stick with the 'official' service. > > It seems to me that one interpretation of Red Hat's actions is that > they are just trying to set themselves up as the 'factory authorized' > service provider. I can buy that to a degree. However, I would have a real problem if I went to go buy that 350Z I want from my local Nissan dealer. Then find out they tacked on $2800 for "service". When questioning them, they tell me how great their service is and as favor to me they are forcing me to use their "authorized mechanics". They have 3 years worth of oil changes, and other preventitive maintenance included. As well as a discount on other repair work. To me this is more a kin to what Red Hat is doing by attaching the service fee to the license. If they want to sell the "authorized dealer" aspect great, it gives them a decided advantage. All the more reason, to **not** lock me into them. If they really are superior what are they afraid of? Why must they attach the service to the sale of the product? -Derek