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On Sat, 2004-01-31 at 10:37, Augie Grayfox wrote:

>     Recipient: <xxxxx@xxxxxx.com>
>     Reason:    xxxxx@xxxxxx.com prohibited. We do not relay
>=20
> Please reply to Postmaster@cox.net
> if you feel this message to be in error. ]
>=20
>  So thinking that I could get this fixed I emailed them and when that wen=
t=20
> unresolved, I called them and lo and behold as soon as they found out I w=
as a=20
> Linux user...basically end of discussion.

I will say I have been nothing but happy with my Cox service to date.  I
think that with Linux being less than 2% of the market share it doesn't
make good business sense at this time for them to support it.  We can
not like that all we want, but they do exist to make money. =20

Not only that most Linux users just give them bad press, most of the
time unduly.

> The hokey reason they tried to give me was that since I use Linux, there =
is no=20
> way they can begin to troubleshoot my problem. I explained that the probl=
em=20
> is not a hardware issue on my end, but rather an admin issue on their end=
=20
> because I DO have email working, and the only problem is that THEY are=20
> blocking it from getting to my client.

The reason they should have given is you are trying to relay mail.  A
tactic that most spammers have used for years.  They consider you as a
spammer and should block your mail.  I certainly would if I were them.=20
Relays are bad news and cause other customers grief.

> All they would say was that the problem would be escalated to their admin=
=20
> office. Needless to say, I don't believe that I'll be hearing anything fr=
om=20
> them anytime soon.
>=20
> Hell of a way to run a railroad!

They like many monopolies have loads of issues. However I don't think
blocking what looks like a spammer is one of them.

--=20
Derek Neighbors
GNU Enterprise
http://www.gnuenterprise.org
derek@gnue.org

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