Bryce C wrote:

> On Mon, 2003-12-22 at 10:33, Kevin wrote: 
> 
>>On Mon, 2003-12-22 at 11:13, Mark Phillips wrote:
>>
>>>I talked to Cox the weekend about buying a cable modem and returning the
>>>one I am renting. The tech recommended Motorola and Toshiba. I have had
>>>a Toshiba modem (PCX1100 - now out of date) for a couple of years of
>>>continuous service and no problems. However, I went to Best Buy and
>>>found the new Toshiba is $79 and the "same" Motorola unit was $59.00
>>>after a $20 rebate. 
>>>
>>>The only requirement from cox is that the modem must be DOCSIS 1.1
>>>compliant. I heard a rumor that cox will be upgrading their modems to
>>>DOCSIS 2.0 in about 6 months. Both the Toshiba and Motorola modems are
>>>DOCSIS 2.0 compliant. 
>>
>>For whatever it's worth, I had to return a Motorola cable modem because
>>I could not get it to negotiate an upstream speed higher than about
>>30Kbps on COX residential high-speed internet service.  Downstream
>>speeds were normal.
>>
> 
> 
> So the upstream cap is higher than 256 kilobits per second? I guess I
> have a call to make, if this is true. I just thought that 256Kbps was at
> least close to a reasonable upstream rate for residential, not to
> mention I could not find a single word about "speed" (in actual numbers)
> on their website.
> Thanks.
> 
> P.S. My downstream speeds are fine and sometimes go above 3Mbps for
> about a minute.

30kbps is a far cry from 256kbps.  Now if he had said 30KB/s or said that it was 
at a time when the cap wasn't in place (there wasn't always an upload cap), then 
it would be much better than 256kbps (16KB/s).