Kevin wrote:

>On Mon, 2003-12-22 at 11:13, Mark Phillips wrote:
>  
>
>>I talked to Cox the weekend about buying a cable modem and returning the
>>one I am renting. The tech recommended Motorola and Toshiba. I have had
>>a Toshiba modem (PCX1100 - now out of date) for a couple of years of
>>continuous service and no problems. However, I went to Best Buy and
>>found the new Toshiba is $79 and the "same" Motorola unit was $59.00
>>after a $20 rebate. 
>>
>>The only requirement from cox is that the modem must be DOCSIS 1.1
>>compliant. I heard a rumor that cox will be upgrading their modems to
>>DOCSIS 2.0 in about 6 months. Both the Toshiba and Motorola modems are
>>DOCSIS 2.0 compliant. 
>>    
>>
>
>For whatever it's worth, I had to return a Motorola cable modem because
>I could not get it to negotiate an upstream speed higher than about
>30Kbps on COX residential high-speed internet service.  Downstream
>speeds were normal.
>
>First, I swapped it for the same Motorola model (the part number escapes
>me now).  However, both units behaved the same.  So, I swapped it for a
>Toshiba.  The Toshiba worked right out of the box.
>
>This was in Tucson.  Cox did a truck roll to verify the cable to the
>demarc.  While the tech was there he commented that he sees this problem
>frequently with the Motorola modem.
>
>$0.02  YMMV
>
>...Kevin
>
Kevin and Mark,

This is just what I needed to know.

Thanks and happy holidays,
Eric