I have heard rumor that they are trying different routers again. The last
time they tried this was 3 years ago, they found that the new ones were not
as good as the Cisco routers so they went back to Cisco. Problem is they
sign an agreement to use them for a 6 month trial before they can remove
them.. I am less than 1/4 mile from thier North Scottsdale hub and I have
been having mild outtages lately, but I haven't had any in all this time. I
have had cox for just shy of 4 years now...


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----- Original Message ----- 
From: "Don Fitzsimmons" <don@tornadodesign.com>
To: <plug-discuss@lists.plug.phoenix.az.us>
Sent: Friday, December 19, 2003 11:09 PM
Subject: Re: bad and good with cox


> So did they determine the problem was on their end? I have been
> experiencing occasional disconnections from Cox. I think it's on their
> end. My Internet connection goes down for about 3 minutes at a time
> every now and then. Cox said they could send a tech out but I decided
> to wait. Are you experiencing similar outages, or something else?
>
> Don
> On Dec 19, 2003, at 5:07 PM, der.hans wrote:
>
> > moin, moin,
> >
> > been having intermittent problems with my cable connection :(.
> > Actually, not
> > with the connection, rather with getting off the cox network to the
> > outside
> > world.
> >
> > Cox decided to send out a tech even though the problem appears to be at
> > their edge routers and should be verifiable from their network.
> >
> > The tech showed up an hour after the service window ( I did get called
> > after
> > the service window was over to let me know the tech would be late due
> > to an
> > emergency ).
> >
> > While waiting Qwest called claiming they can finally get DSL to me.
> > Hmm,
> > we'll see.
> >
> > Anyway, the tech did notice that the orginal setup had a splitter
> > meant for
> > inside use in my box outside and that the cabling was badly crimped. He
> > fixed that.
> >
> > He also didn't blink when we used my GNU/Linux laptop to check stuff
> > and
> > mentioned he keeps seeing more and more of it :). I do have business
> > services, but I think he's actually from the residential stuff because
> > he
> > mentioned that his team can't see the accounts for business accounts.
> >
> > Another tech showed up. They seemed to be pretty impressed with
> > GNU/Linux
> > and the fact that the 200 MHz boxen I have out front are useful. I
> > gave them
> > Knoppix CDs and suggested they show up for a PLUG meeting :).
> >
> > ciao,
> >
> > der.hans
> > -- 
> > #  https://www.LuftHans.com/    http://www.AZOTO.org/
> > #  Practice socially consious hedonism. Do whatever you want,
> > #  as long as it doesn't hurt anyone else. - der.hans
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