--- Bart Garst wrote: > My 2 cents...send a copy of your story to one of those > consumer-protector-news channels ("3 on Your Side" in the Phx area > for > example). I'm sure Dell would LOVE this kind of publicity. I'd recommend sending to Ed Foster (foster@gripe2ed.com, http://www.gripe2ed.com/scoop/ ). He handled the Gripe Line for InfoWorld, and has many contacts which allow him to get the inside scoop on techie consumer protection for both individuals and businesses. Aside, he has also been a tireless crusader against UCITA. -A __________________________________ Do you Yahoo!? The New Yahoo! Shopping - with improved product search http://shopping.yahoo.com