Hello all:
This may be somewhat OT, so bear with me.
I need to fire my current web hosting company (WestHost in Utah.)  They're 
apparently undergoing some sort of server migration that's completely 
bamboozled them, and their customer support has essentially disappeared.  All 
emails to my "nakota-software" domain are bouncing.  I can't reach them over 
the phone, and I've received only one reply to my emails, in which the tech 
said she addressed my problem - but what she did made my problem worse, not 
better.  Now all "nakota-software" emails go into a black hole, and still 
don't reach me!

My prime candidates at the moment are Deru and Fastq.  Fastq's "basic plus" 
account is the same price as what I'm paying for Westhost, and I've heard 
good things about them.  Deru has been my ISP for over a year, and I have no 
complaints.   The cheapest Deru plan is considerably cheaper than Fastq, and 
it appears to have more features.  This concerns me:  can Deru deliver the 
same quality of service at this price?   

Secondly, I've read the service agreements of both (something I probably 
should've paid more attention to when I signed with Deru as an ISP.)   
Regarding spam, Fastq says "no mass mailings without permission except to 
friends and family", which to me is totally reasonable.  Deru's agreement 
says they have a "zero tolerance policy" for spam, including "unsolicited 
commercial email."  The sales guy told me this was just a legal CYA, but I'm 
still a bit paranoid.  I do send the occasional unsolicted email (individual 
messages, not massed) to local companies that may be interested in my 
services.  This seems to violate the letter of the agreement.  I hate spam as 
much as the next guy, but I hate putting myself in a situation where the 
other guy can say, "hey, you agreed to this."  (That's why I won't buy a 
house in a neighborhood that has an association.)  Any comments?

Any alternate recommendations?

Thanks in advance,
Vaughn Treude
Nakota Software, Inc.