This is the reason, so I discovered after reading through the archive, I returned to M$; I couldn't get the modem going again after I accidently formatted everything after Voltage Spike had been a champ and had gotten everything running for me. I tried the google search thing but their solution did not work. V.S, could you meet me at the next East Side meeting to get it working again? Please email/call me. bmike1@vei.net 480-615-1310 :)~Mike~(: