On Sun, 2003-07-06 at 22:39, David Mandala wrote:
> On Sun, 2003-07-06 at 21:04, Craig White wrote:
> > On Sun, 2003-07-06 at 17:27, der.hans wrote:
> > > Am 04. Jul, 2003 schwätzte Alan Dayley so:
> > > 
> > > > Some ISPs and businesses strip or drop emails with attachments known to
> > > > potentially carry viruses.  This would be .vbs .pif .exe and .zip, amoung
> > > > others.  I would suspect that somewhere along the way, someone's virus
> > > > software is dumping your email.
> > > 
> > > The businesses should not be dropping third party content. As much as I
> > > generally loath attachments and would love for that capability to go away,
> > > they should not change content that is not either coming from or being
> > > delivered to an address they own.
> > > 
> > > In the case of Cox forcing customers to use their mail daemons they should
> > > not change the content of that email in any way unless they are actively
> > > blocking an attack of some sort, e.g. knocking a SPAMmer off the air, or the
> > > customers have asked for filtering. You don't want them forcing you to use
> > > their mail server? Complain to the FCC and the BBB. Remind both
> > > organizations that Cox has been granted a monopoly and therefore has an
> > > obligation to not discriminate against certain classes of customers since
> > > those customers don't have other options.
> > > 
> > ------
> > good thought but this was much ado about nothing...just a rant by
> > someone who didn't check his facts before posting
> > 
> > Craig
> > 
> 
> Actually not quite nothing. While it does appear the COX may not have
> been the problem, they are the reason the actual source of the problem
> can't be located. So it was not just a fact less rant. 
> 
> Also since COX is forcing the issue and I can't check further and since
> it appears that they are handing off with some internal hops (within
> COX) they could be the problem, just no way to prove it one way or the
> other. 
> 
------
I understand your frustration with Cox but you have to consider that you
are getting download speed for much of your internet activity in excess
of T1 bandwidth at $39 per month. Obviously you are free to get other
connection arrangements including a T1 or a business account with Cox
which will allow you unfettered access on both inbound & outbound
connections - granted at something more than $39 per month.

As for troubleshooting...many email clients allow you to log activity,
or you could include yourself as a carbon copy or someone else as a
means of troubleshooting or you could call Cox Customer Support (they're
not too bad). It ain't the same as monitoring your own servers but as
discussed above, you have other options.

Craig