--------------080303050302060300070601 Content-Type: text/plain; charset=us-ascii; format=flowed Content-Transfer-Encoding: 7bit * INCIDENT STATUS CHANGE SUMMARY* *Username : Date : Action : Comments* appealsman : 24/05 08:24 : Incident created Just installed Mandrake 9.1 on my HP ZE4325us Laptop. ACPI and ACPID will not run. There is no /proc/acpi folder, and no /proc/sys/acpi folder. What do I need to do to get acpi up and running? appealsman : 24/05 08:50 : More info provided I did try using DrakConf to append the /etc/lilo.conf file to acpi=on. This caused my system to completely freeze on reboot. I could not even use the power button to power the laptop down. I have since appended the lilo.conf file back to acpi=off. Linux-phased : 27/05 02:35 : Reply received If this kernel, doesn't let you use the acpi=on option, then you cannot get acpi to run on this maschine with this kernel, only solution, that might help is to get a stock kernel from kernel.org and recompile em, but you will also have to recompile other things in addition, like alsa to have sound again. Sorry to tell you. appealsman : 27/05 09:53 : More info provided Is this Mandrake's official answer? Linux-phased : 28/05 03:39 : Reply received Yes, as I'am an offial Mandrakeexpert. If you don't know how to compile a kernel, then you can consult the Mandrake Documentation it describes how to do that.You can also have a little tutorial that I wrote for myself some time ago, which features all commands step by step for compiling a kernel. Or you can wait until the final release of the kernel 2.4.21 from kernel.org, since I will pack a unpatched vanilla kernel from kernel.org for myself. Hi, all- A couple of weeks ago, I purchased a new laptop, both for practical reasons and so I could demo Linux for friends, coworkers, etc. I also purchased Mandrake 9.1 Powerpack, as one of it's selling points is that it has acpi support "out of the box." Since then, I have had some disappointments. I found that the laptop would not boot unless I turned off automatic PCMCIA support, and I found that ACPI would not work at all. So I decided to cash in on my paid expert installation support with Mandrake. The response I received truly baffled me- the "Mandrake Expert" responding to my request just states that if ACPI doesn't work when I try it, I need to get another kernel. Why, if I already have a kernel which has ACPI support, would I need to download and configure a new kernel for ACPI support? Why would I believe that a new kernel with ACPI would work if the current kernel has ACPI and doesn't work? I have attached the incident report below. What am I missing? Lee Einer ------------------------------------------------------------------------ --------------080303050302060300070601--