Well said! I want to bring up a point that has not been addressed to a full extent - deployment. Any entity that has over 100+ desktops is typically using some type of rapid deployment tool. These tools use images that contain the OS, software apps, everything pre-configured and ready to rock and roll. Similar to you buying a $PEE-CEE from $MAJOR-VENDOR and turning it on for the first time. We need to ask the county about their hardware environment. Are all their machines the same? What's the lifespan of a workstation/server in the county? If everyone has the same desktop (like at $MY-EMPLOYER), conversion to Linux/BSD would be a snap - you make one image pre-configured and working, roll it out department by department and BLAM! Bye-bye Windows. If the county has a mish-mash of deployed machines, this could add to the adoption costs - and add headaches. We need to provide suggested solutions in this case. Gary On Wed, 3 Jul 2002, George Toft wrote: > > The goal is to teach users how to point and click a slightly different > GUI, not how to become admins, or even command line warriors. The > largest labor expense will be in defining a workable desktop environment > that is robust enough to provide what the county needs, yet be secure > enough to thwart the tinkerers, and power user wannabe's.